Position Summary
This position is responsible for assisting in directing the day-to-day operations of the department.

Position Description
ESSENTIAL FUNCTIONS

• Oversees workers’ compensation, ADA, FMLA, military leave, disability, and return-to-work functions; ensures compliance with state and federal regulations.
• Collaborate with the HR team to develop and implement risk mitigation strategies and ensure timely resolution of risk management issues.
• Performs benefits administration; serves as liaison between carrier, broker, and employees; communicates with vendors and benefits brokers regarding changes to plans and premium deduction changes; ensures all employees are properly enrolled; assists with enrollment functions.
• Partner with HR Director to analyze trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Direct Wellness Committee initiatives by coordinating events, fostering employee engagement, and managing related communications.
• Assists with recruitment, hiring, and onboarding processes; oversees the applicant tracking system; coordinates new employee orientation; conducts exit interviews.
• Maintains and updates employee data in all database systems; maintains personnel and payroll data in HRIS and timekeeping system; collaborates with Finance personnel to maintain accurate payroll records.
• Oversee daily HR Help Desk operations, ensuring efficient workflow distribution and responsive customer service.
• Monitors employee leave usage and maintains related records; maintains FMLA records.
• Monitors, maintains, and troubleshoots department software programs and computerized databases.
• Assists in resolving employee relations matters.
• Schedules pre-employment drug screenings; completes background checks.
• Serves on the City’s Communication Committee.
• Performs position management duties.
• Maintains annual performance appraisal system.
• Completes employment verifications.
• Handles confidential matters with discretion.
• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Knowledge of state and federal employment laws.
• Knowledge of workers’ compensation policies and procedures.
• Knowledge of city recruitment and hiring practices.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of employee benefits administration principles.
• Skill in prioritizing and organizing work.
• Skill in oral and written communication.
• Skill in the provision of customer services.

SUPERVISORY CONTROLS
The Human Resources Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures accuracy, and the nature and propriety of the final results.

GUIDELINES
Guidelines include employment laws, federal and state regulations, benefit plans, and city and department policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of varied human resources management duties. Strict regulations and deadlines contribute to the complexity of the position.
• The purpose of this position is to provide support for the city’s human resources functions. Successful performance helps ensure the efficiency and effectiveness of those functions.

CONTACTS

• Contacts are typically with co-workers, other city employees, elected and appointed officials, benefits providers, claims adjusters, job applicants, and the general public.
• Contacts are typically to give or exchange information, resolve inquiries, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects.
• The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.

MINIMUM QUALIFICATIONS

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Experience sufficient to thoroughly understand the work of core HR functions to be able to answer questions and resolve problems, usually associated with three years of experience or service.

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.